Shipping policy

Our Shipping Policy

This document sets out the shipping policy that applies to customers that make a purchase at www.arshinglobal.com . If you have any questions, please contact our customer service team on connect.nuet@gmail.com.

Shipping Options & Delivery Costs

We offer the following shipping options - you will be asked to select a shipping method at checkout.

Shipping Costs will be based on Order Weight & Region.

Delivery time is 2 to 5 Business Days ( Depending on the Region of Delivery)

( NOTE- We are not responsible for shipping carrier delays )

Order Processing Time

Any order placed before 2 PM Monday to Friday is processed and dispatched within 24 hours. All orders placed during the weekend or on a public holiday will be sent on Monday or on the next business day.

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.

International Orders

Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.